We would like to wish all of our customers a very Happy Christmas.
Our 2014 Customer Survey has now been completed. We are pleased to announce that, for the third year running, over 90% of our customers rate our services as “good” or “very good”. This figure is based on the total markings on fifteen aspects of our service delivery, and the actual figure was just over 92%. We thank all our respondents, and, whilst we are very encouraged by the result, we realise that as long as it sits below 100% there is always room for improvement!